The Celtic Tree of Life is a powerful symbol of the connection between all living things. It represents strength, balance and harmony, and the cycle of life, death and rebirth. The branches reach towards the sky while the roots extend deep into the earth. In the same way, your business must have strong roots that your employees can draw from in order to reach their full potential. In turn, when your employees reach their potential, your business is unlimited.
At Ricka Anderson Consulting, we start our conversation with you through a discovery process that identifies your ultimate goals. We will always put the people first, which we believe will ultimately help you attain success.
Our Approach
People
People are the driving force of your insurance business. If you take care of your employees, your employees will take care of your customers. If your customers feel like they are taken care of, they will refer you to their friends and family. The circle will never end. We understand that even in our technology driven world, the technology has to work with people in mind.
Process
We use technology every day. Let’s face it, we all have a love/hate relationship with technology. When it works, it works great. When it doesn’t, well, we all know what happens then. We learn what you really need to make both your employees and customers happy, then build processes that will work for both, and still give you what you need to run your business. And yes, sometimes, we have to put something in place just so you get the data you need.
Performance
This is what you really want. When you have a commonsense process that people understand and that you can measure, what you get is performance. Sales goals will be met, service standards will exceed expectations, and you will have unlimited potential.
We believe these are the foundation of a successful business. Let us help you build the right processes that will drive your people to deliver optimal performance.
Let’s level up your insurance agency
We’ll be with you every step of the way.